Evan's Blog

I bought a Microsoft Surface yesterday.  Long story, don’t ask why, it wasn’t for me.

This is the story of the purchase.

It started with a phone call to the Microsoft Pop-Up store at the Shops at Columbus Circle…

Evan: “Hi, do you have any Surface tablets in stock”

Sales Rep: “Yes, plenty!”

Evan: “32’s or 64’s?”

Sales Rep: “All of them!”

I went to the “store” about two hours later.  It’s not really a store.  It’s a very small set up…kinda like those mall kiosks where they sell knick-knacks with inspirational phrases on them.

There are eight - EIGHT - sales reps in a very small space.  When I get there I am the only customer.  Note it is 7pm on a Wednesday night and the place is bustling with holiday shoppers and tourists.  I am the only person at their "store.“

I approach the closest rep and ask for a 32GB Surface and a red keyboard.  She asks me if I’d like a demo.  "No”, I tell her.  I just want to buy it.  She seems lost and does not know what to do.  She calls over the “manager” and he unlocks a case and pulls out a Surface and the red keyboard.

He hands them to me and asks me if I want a demo.  Seriously WTF is up with the pushing of the demo???  I tell him no and just want to buy it.  My original sales rep takes the items over to the register, pulls out a tired old scanner gun and zaps my two items.  The Microsoft laptop acting as the register immediately crashes.  She looks up at me and says “Sorry my computer crashed.  Just give me a second to reboot.”

She reboots, rings me up and asks me if I’d like my receipt.  I ask her to email it to me.  She says they can’t do that.  So I tell her sure, I’ll take the receipt.  She hits print, the computer crashes again and I walk out.

YOU CAN NOT MAKE THIS STUFF UP