i love old science fiction because it’s all like “IT’S THE DISTANT YEAR TWO THOUSAND AND THREE AND MAN IS EXPLORING THE DEEP CORNERS OF THE UNIVERSE” like god bless you old sci-fi you had such high hopes for us
Chloe and I were painting and coloring this morning and for the first time ever she colored within the lines in one of her coloring books. I was very pleased because that’s an example of terrific fine motor skills development and advanced hand-eye coordination for a three year old.
But at the same time I immediatly hoped she would never color in the lines again.
Joe Pinsker on a unique strategy employed by Herb Hyman, the owner of Coffee Bean & Tea Leaf:
He determined his shops’ proximity to Starbucks to be such a boon that he began opening locations close to established Starbucks—a sly reversal of the national chain’s strategy. “We bought a Chinese restaurant right next to one of their stores and converted it, and by God, it was doing $1 million a year right away,” Hyman is quoted as saying in Starbucked.
Rather than run and hide from the big guy, or be terrified of his arrival into town, Coffee Bean started doing the opposite. And they thrived — undoubtedly because it helps to be next to Goliath when you’re trying to get people to pull for David.
(Also interesting data on small boards versus big boards — which makes total sense.)
“Remember that leering, cursing lynch mob in Little Rock reviling a meek, innocent little 12-year-old Negro girl as she tried to enroll in public school? Weren’t they—or most of them—devout churchgoers? I detest the two-faced who pretend liberality but are practiced bigots in their own mean little spheres. I didn’t tell my daughter whom to marry, but I’d have broken her back if she had had big eyes for a bigot. As I see it, man is a product of his conditioning, and the social forces which mold his morality and conduct—including racial prejudice—are influenced more by material things like food and economic necessities than by the fear and awe and bigotry generated by the high priests of commercialized superstition. Now don’t get me wrong. I’m for decency—period. I’m for anything and everything that bodes love and consideration for my fellow man. But when lip service to some mysterious deity permits bestiality on Wednesday and absolution on Sunday—cash me out.”—Frank Sinatra - interviewed for Playboy in 1963 by Joe Hyams (via apoplecticskeptic)
“In general, I think we need to move away from the premise that being a good person is a fixed immutable characteristic and shift towards seeing being good as a practice. And it is a practice that we carry out by engaging with our imperfections. We need to shift towards thinking that being a good person is like being a clean person. Being a clean person is something you maintain and work on every day.We don’t assume ‘I am a clean person therefore I don’t need to brush my teeth.’ When someone suggests to us that we have something stuck in our teeth we don’t say to them ‘What do you mean I have something stuck in my teeth—but I’m a clean person?!’”—
Here’s a little quiz. Can you define the terms above?
Great. Now, what if you asked your employees to do the same? In a survey conducted at the end of last year, only 49% of insured Americans were confident that they understood the nine most basic health insurance terms. What can be said when fewer than half of us understand how our insurance works? When there are such fundamental gaps in patient knowledge, it becomes difficult to get them to use their insurance for treatment, and then for lack of care, it’s hard to make them healthy.
We know that this basic misunderstanding is a significant burden on HR teams, who most employees will defer to for answers, or worse yet, they might not defer to anyone. It’s also a huge hassle for employees themselves, who are often misusing or not getting the most of their plans.
In the last month at Sherpaa, 39% of our client interactions were insurance-related. Sometimes, we answered questions as simple as “What’s my copay on my birth control?” and “How many times can I see a physical therapist under my insurance plan?” Just a small investigation on our part prevents the first client from overpaying and the second from exhausting their coverage.
We did more elaborate work, too. When one of our clients turned 26 and had to leave his parents’ insurance plan, he was at a loss for finding the best option. It’s important to us that all of our clients fully understand what they’re signing up for, and more important that they sign up for a plan that’s valuable to them. So we put together a plan and benefits comparison for his unique needs. When he’d chosen his plan, we walked him through his forms, and helped him enroll.
In one case, a client of ours needed the HPV vaccine and found it almost impossible to get prior authorization because he was male. Our different departments put their heads together and figured out a way to coordinate care between his pharmacy, doctor’s office, and insurance carrier. Because we were able to engage both the healthcare industry and the insurance industry at once, our client received prior authorization, saving him quite a bit of his salary (the vaccine, minus the cost of the doctor who administers it, can be upwards of $500!)
What all these cases have in common are the potential for the client to spend much more than necessary, or to spend hours sleuthing only to end up with a feeble answer. We at Sherpaa know there’s a smarter way. Sherpaa’s Insurance Guides have dealt solely with these sorts of problems for years, so they’re able to answer these questions and resolve billing problems much quicker than an HR team with other duties to fulfill. Our Guides also work closely with doctors to ensure everything is not only cost effective and without hassle, but quality, necessary care.
So if you did poorly on our quiz, don’t fret. When your business, HR department, or employees need help navigating health insurance and the healthcare it covers, you can always ask Sherpaa for help.